Hotel Sea Cliff – Privacy Notice
Last updated on: 11/09/2025
1. Introduction
Welcome to Hotel Sea Cliff (“we,” “our,” or “us”). We are committed to protecting your personal data
and ensuring that it is handled in compliance with the Personal Data Protection Act, 2022, and applicable regulations.
This Privacy Notice explains how we collect, use, disclose, and safeguard your personal data when you visit our website:
https://hotelseacliff.com.
2. Data Protection Principles
- Processed lawfully, fairly, and transparently
- Collected for specified, explicit, and legitimate purposes
- Adequate, relevant, and limited to what is necessary
- Accurate and kept up to date
- Stored securely and retained only as long as necessary
3. Information We Collect
Personal Data
- Full name, phone number, email address
- Identification details (passport, NIDA, or other ID if required for booking or services)
- Payment and transaction details
Special Categories (only if required by law/regulation):
- CCTV footage for security purposes
Website Data
- Device information (browser, IP address, operating system)
- Usage information (pages visited, time spent, interactions)
- Cookies (see our Cookie Policy)
4. Why and How We Collect Personal Information
- Process reservations, payments, and customer requests
- Provide services and respond to inquiries
- Ensure safety, fraud prevention, and regulatory compliance
- Improve website performance and user experience
5. Legal Basis for Processing
- Consent (e.g., newsletter signup)
- Contract fulfillment (e.g., bookings or payments)
- Legal obligations (e.g., reporting, security checks)
- Legitimate interests (e.g., improving services, ensuring security)
6. How We Use the Collected Personal Data
- Managing bookings, transactions, and communication
- Regulatory compliance and reporting
- Enhancing customer experience
- Ensuring safety and security on our premises and online
7. How We May Share the Personal Data
- Regulatory authorities (if legally required)
- Service providers (e.g., booking platforms, payment processors)
- Security and IT service providers
8. Disclosure of Personal Data
Your personal data will not be sold or shared with third parties for marketing purposes. Disclosure will only occur if:
- Required by law or court order
- With your explicit consent
9. Cross-Border Data Transfers
If personal data is transferred outside Tanzania (e.g., via international booking or payment platforms),
we ensure compliance with Tanzanian law and obtain necessary permits from the
Personal Data Protection Commission (PDPC).
10. Children’s Privacy
Our website is not directed at children under 18. We do not knowingly collect personal data from children.
If such data is collected inadvertently, we will delete it promptly.
11. Where Personal Data May Be Held
- On secure servers in Tanzania
- On cloud-based services with approved safeguards
12. How Long We Keep Your Personal Data
We retain personal data only as long as necessary for the purposes stated in this Notice,
and to comply with legal, regulatory, or contractual requirements.
13. Your Rights as a Data Subject
- Access your personal data
- Request correction or deletion (where permissible)
- Restrict or object to processing
- Lodge a complaint with the Personal Data Protection Commission (PDPC)
14. Security of the Collected Personal Data
- Encryption of data in transit and at rest
- Access controls and monitoring
- Regular system security assessments
15. Automated Decision-Making and Profiling
We do not use your personal data for automated decision-making or profiling.
16. Access to Your Personal Data
You may request access to the personal data we hold about you by contacting our Data Protection Officer (see Contact section).
17. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices,
and we encourage you to review their policies before sharing personal data.
18. Cookies and Tracking Technologies
We use cookies to improve site performance and user experience.
You can manage your cookie preferences via your browser settings.
For more details, see our Cookie Policy.
19. How to Complain
If you believe your data protection rights have been violated, you may contact us (see below)
or lodge a complaint directly with the Personal Data Protection Commission (PDPC).
20. Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page
with the updated effective date.
Contact Us
For questions or concerns regarding this Privacy Notice, please contact our Data Protection Officer:
